Review Message Templates

11 Oct 2024
Jack Kennedy
Review templates

We’re excited to introduce our new Review Templates feature, designed to simplify and standardize your review requests and responses.

  • Review Request Templates: Users can now create and save templates for requesting reviews, making it easier and faster to ask customers to leave feedback. These templates are readily accessible in the inbox for seamless communication.
  • Review Response Templates: Create and save templates for responding to customer reviews, ensuring your responses are timely and consistent. These templates can be accessed directly from the Reviews tab for quick replies.

This new feature helps streamline your review management process, allowing for more efficient requests and responses while maintaining a consistent tone and message across all customer interactions.